At StrongCup Tea, we want your favourite chai to reach you fresh, safely packed, and on time.

Order Processing

All orders are processed after confirmation of your order.

Orders are generally dispatched within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive the relevant delivery information where applicable.

Delivery Across Pakistan

We currently deliver StrongCup Tea products across Pakistan through our trusted courier and delivery partners.

Estimated delivery time is generally:

Major Cities: 2–4 business days
Other Areas: 3–7 business days

Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order details.

From time to time, StrongCup Tea may offer promotional free shipping on selected orders or during special campaigns. Any applicable offer will be clearly mentioned on our website.

Delivery Address

Please make sure your shipping address, phone number, and other contact information are correct when placing your order.

StrongCup Tea cannot be held responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated delivery information provided by the customer.

If a courier is unable to deliver your order because the recipient is unavailable or the address cannot be located, additional delivery attempts or charges may apply.

Damaged or Incorrect Orders

We take care to ensure that your order is properly packed before dispatch.

If your package arrives damaged, opened, or contains an incorrect product, please contact us as soon as possible after delivery.

Please provide your order number and clear photos/videos of the package and products so that our team can review the issue and assist you.

Delayed Deliveries

While we work with our delivery partners to ensure timely delivery, occasional delays may occur due to circumstances outside our control, including severe weather, public holidays, courier disruptions, or other unforeseen events.

If your order appears to be significantly delayed, please contact us and we will assist you in checking its delivery status.

Contact Us

For questions regarding your order or delivery, please contact us:

Phone: +92 316 8716592
Email: strongcuptea@gmail.com

We are here to help and ensure you receive your StrongCup Tea order smoothly.